Patient Support

Your insurance provider will have a specific process for authorising payments for your care.
For UK-based insurers such as BUPA, AXA PPP, Cigna, Vitality, Simply Healthy, and WPA, this process involves three stages:
GP Referral:

Your provider will require a referral from a GP to see a specialist. This referral might be specifically for Mr Ernest Barlow-Kearsley or an open referral. It can be beneficial for your GP to recommend a particular treatment or procedure and inform your provider about it.

Authorisation Code:

Once your GP’s referral is received, your insurance provider will issue an authorisation code for your initial consultation.

Arrange an Appointment:

When booking an appointment with us, you will need to provide your Policy Number and Authorisation Code. Having these details ready will ensure a smooth and quick registration process.

Employment and Recovery
Concerned senior old patient, patient talks with healthcare professional.
Time Off Work:

You should prepare to be out of work for a period ranging from 3 weeks to 6 months, depending on the type of surgery and the physical demands of your job. Many people underestimate the recovery time required after foot surgery, so it’s crucial to discuss this with your surgeon.

Recovery Period:

The postoperative period may involve spending a lot of time indoors or being immobilized while your body heals. There are several important steps you can take to make this time easier:

  • Inform Family and Friends: Let them know about your surgery so they can support you by checking in, helping with tasks, and keeping you engaged.
  • Prepare Your Home: Arrange your living space so that frequently used items are easily accessible. Consider moving your bed to the ground floor to minimize movement.
  • Stock Up on Supplies: Ensure you have enough food and other essentials to reduce the need to leave the house frequently.
Post-Surgery: Pain and Swelling
symptom pain ankle of men.
Pain and Swelling:

Post-surgery, you may experience pain and swelling at the surgical site. Pain results from surgical trauma and varies by procedure, while swelling is caused by increased blood flow during healing. This can be worsened by immobilization, which reduces blood circulation due to less muscle contraction.

Pain Management:
  • Local or Peripheral Nerve Blocks: Anesthetists may use these for short-term pain relief after surgery.
  • Medications: Narcotics and anti-inflammatory drugs can help manage pain, though they may have side effects, so discuss these with your surgeon.
  • Elevation: Keeping your leg elevated can reduce pain and swelling.
Activity Modification
Limitations on Activities:
Avoid Prolonged Standing or Walking:

In the first few weeks post-surgery, avoid activities that keep your leg down for extended periods.


Take precautions to shower safely:

  • Prevent Falls: Use a stool in the shower and seek assistance when needed to avoid falls, which could damage the surgical site or cause new injuries.
  • Protect the Surgical Area: Keep the area dry. Use a plastic bag or a cast protector to cover the surgery site. If the cast gets wet, it may need to be replaced, which can hinder recovery.